ReturnSage
Smarter returns, automatic exchanges, fewer refunds.
AI returns decisioning for Shopify that approves, declines, or steers each request toward an exchange — grounded in your real policy.
The problem
Manual return reviews are slow and inconsistent, and blanket refunds leave revenue and inventory on the table.
Our approach
ReturnSage reads each request against your policy and order history, recommends the best resolution, and can act on it under an autonomy ladder you control.
What it does
Policy-grounded decisions
Approve, decline, or exchange — citing your real rules.
Exchange-first
Convert refunds into retained revenue wherever it fits.
Autonomy ladder
Run it in shadow, assisted, or autonomous mode.
Who it's for
Shopify merchants drowning in return requests.
Plans
Indicative plans — final pricing set per product.
Want one of these for your business?
ReturnSage is one of 23+ products Orbitloft has designed and shipped. Tell us what you're building and we'll tell you what it takes.