← All guides

ContentGuard guide

How to Audit Your Product Pages for Risky Claims

Risky claims build up quietly: a supplier's description pasted in, an old page nobody reread, a customer quote added to a banner. This guide gives you a repeatable way to audit your product pages against US advertising rules for health-related products. This is general information, not legal advice.

Decide what counts as a page

The FTC's Health Products Compliance Guidance defines advertising broadly. It covers internet and digital content, packaging and labeling, social media and influencer marketing. Audit everything a shopper sees, not just the description field.

List every claim, including the implied ones

The FTC's guidance closes with two steps for marketers. The first is to consider the express and implied messages a consumer is likely to take from the ad. For each page, write the claims down as a shopper would read them.

On the pageClaim a shopper may take away
"Supports immune health" beside a photo of a sneezing childProtects against colds
Lab coats and molecule graphicsClinically proven to work
"All-natural"Safe, with no side effects

Check the evidence for each claim

The second step in the FTC's guidance is to review the support for each claim. Health claims need competent and reliable scientific evidence, and the FTC says animal studies, lab studies and customer anecdotes are generally not enough for a health benefit.

Sort each claim

Give every claim one of three outcomes so the audit ends in action. Disease claims on a supplement or cosmetic are the first to remove. See supplement claims and cosmetic versus drug claims for where that line sits.

Fix disclosures, then schedule the next audit

Where a claim needs a qualifier, the FTC expects it to be clear and conspicuous: hard to miss and easy to understand. A footnote, a link or a line that contradicts the headline does not do the job. Then set a rhythm, because pages change.

Doing this at scale

ContentGuard scans your product descriptions and classifies each claim as safe, risky or prohibited against the rule profile you choose: US Dietary Supplement, US Cosmetics/OTC Drug or Generic FTC. It cites the governing FDA or FTC rule, scores each page and proposes a rewrite you can apply in one click. It is a screening tool, not a substitute for legal review. See ContentGuard.

Doing this for a whole catalog or every order?

See how ContentGuard handles it for you.

Explore ContentGuard →

More ContentGuard guides